Meesho mein claim kya hota hai? (damaged/wrong return reimbursement)

Return ya RTO mein kabhi-kabhi seller ko galat, damaged, ya usedproduct wapas mil jaata hai — ya quantity hi kam aati hai. Aise nuksaan ki bharpai maangne ke process ko Meesho par claim kehte hain. Ye guide batati hai claim kya hai, kaise raise kare, aur kitne din mein paisa milta hai.

Claim kab raise hota hai?

Jab return shipment mein in mein se kuch ho:

Wrong shipment— tumne kuch bheja tha, wapas kuch aur aaya. Damaged shipment— product toota/kharab haalat mein. Used product — istemaal kiya hua. Missing quantity— jitna gaya tha utna wapas nahi aaya. In sab cases mein tum reimbursement claim kar sakte ho.

Claim kaise raise kare (step by step)

1. Supplier Panel mein left sidebar se Support kholo.
2. Category “Returns & RTO” chuno.
3. Sahi option select karo — jaise “I have received a wrong return” ya “I have received a damaged return”.
4. Disposition (wrong / damaged / used / missing quantity) select karke maangi gayi details bharo aur proof attach karo.

Time limit + kitna milta hai

72 ghante (3 din)— return milne ke itne time ke andar claim raise karna zaroori hai, warna window band ho jaati hai.

Reimbursement — approve hone par tumhe product ki fair value milti hai (tumhari category ke industry benchmark par calculate hoti hai, exact selling price nahi). Paisa approval ke 7 working days mein bank account mein settle hota hai. Ye amount aur baaki deductions tum apni settlement mein dekh sakte ho.

FAQs

Q: Meesho mein claim kya hota hai?

Jab tumhe return/RTO mein galat product, damaged product, used product, ya kam quantity wapas milti hai — to tum Meesho se uss nuksaan ki bharpai (reimbursement) maang sakte ho. Isi request ko “claim” kehte hain.

Q: Meesho claim kaise raise kare?

Supplier Panel → Support → “Returns & RTO” → sahi option chuno (wrong return / damaged return / missing quantity). Disposition select karke maangi gayi details + proof submit karo.

Q: Claim kitne time mein aur kitna milta hai?

Claim return milne ke 72 ghante (3 din) ke andar raise karna zaroori hai. Approve hone par reimbursement tumhare product ki fair value (category benchmark) par hota hai, aur approval ke 7 working days mein bank account mein settle hota hai.

Bottom line

Galat/damaged return aaye to chup mat baitho — 72 ghante ke andar proper video + photos ke saath claim raise karo. Sahi proof = approved claim = paisa wapas. RTO khud kam karne ke tarike yahan: RTO/return kaise kam kare.